We respect the rights of all our patients and provide the same quality of care to all regardless of race, age and payment plan.
All our medical professionals wear badges and licenses to practice. You can refuse the medical services they provide if they are not wearing proper badges.
Based on the concept "Patients are the main part of medical care", our doctors should, during your hospital stay, explain to your family about the patient’s condition, the main examinations performed, information relating to those examinations, and the principles of treatment and prognosis.
We encourage you to raise any questions you may have with doctors or other medical professionals, and demand an explanation if you are unclear about the medical procedures performed by them.
It is our policy that you or your spouse, family or relatives need to sign the “Agreement for Anesthesization before you undergo surgical treatment or any other dangerous invasive examination. The doctors will explain the reason for the surgery, its procedure and the rate of success as well as any complications and risks. The surgery will not take place without permission from you or your spouse, family or relatives. However, if there is not sufficient time to request permission based on the medical care act, sometimes emergency surgery may be performed regardless in order to save a life.
We keep confidential all information divulged to us by our patients as dictated by law.
If requested by your family and relatives, we will explain your condition to them accordingly. You will need to inform us in writing at the nurses station or through your attending physicians if you prefer to keep this information confidential from others.
There will be a sentry patrolling every two hours at night to ensure the safety of you and your family.
Any complaint regarding our inpatient services can be addressed to the president’s mailbox or directly to the nurses station.
We are a teaching hospital. We ask for your cooperation in our teaching activities in order to promote medical education and to develop outstanding medical professionals. However, you have the right to refuse any examination or test not related to your treatment. Such refusal will never affect the attitude of service and the quality of care provided to you by our medical professionals.
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